Question 1

Do we ship internationally?

Accepted Answer

Yes, to most major cities! Please send us your delivery country, city and postcode for us to check.

Question 2

Shipping costs?

Accepted Answer

Shipping costs is generally included in the marked price to most major cities. This usually includes import taxes and customs clearance.

Please send us your delivery country, city and postcode for us to check.

Question 3

Lead time?

Accepted Answer

Most large items take approx. 12 weeks for production and shipping.

Express delivery is available for extra. Please message us for that.

Question 4

Express delivery?

Accepted Answer

We can deliver some items faster for extra. Please check with us.

Question 5

What's in stock?

Accepted Answer

We usually have nothing in stock as everything is made to order.

Question 6

What are the fabric options?

Accepted Answer

For most sofas, some of the fabric options include boucle, suede, velvet, corduroy, leather (genuine and faux), chenille, felt, cloth, and other blends.

Over 100 shades & colours to pick from.

Our most durable fabrics are the velvets and boucles. Great if you have pets or kids!

You may be able to supply your own fabric/pattern. Please check with us.

Question 7

Quote / Pricing

Accepted Answer

We provide exact quotes within a few days. For a quote, please send us details of your order including your delivery country, city and postcode.
The valid time of the price is 30 days after the date of quotation.

Question 8

Can't find item on website?

Accepted Answer

Just message us what you're after, we could be able to make it!

Question 9

Guarantee

Accepted Answer

We have a 1 year guarantee on our products.

Question 10

Etsy store?

Accepted Answer

After establishing our official website, we no longer sell on Etsy.

Frequently asked questions